Ordering Information










HOW TO ORDER


Ordering Online

Shopping at SeasonsTrading.com is simple and easy!

  • Shopping Cart:  When you find an item you like to purchase, click on the Add to Cart button to add the item to your Shopping Cart. You can update quantities and remove item(s) in your Shopping Cart. When you are ready to purchase the item(s), click on the Checkout button to proceed to checkout.

  • Checkout:  Enter your shipping & billing information, and select the shipping method. The total cost, including shipping charge and any applicable sales tax, will be shown. In the Other Information section, be sure to enter your email address if you like to receive Order and Shipment Confirmations from us. When you are ready to review your order, please click on the Continue button.

  • Order Review:  Please review your order information and make any necessary changes. Once you have verified that all information is accurate, click on the Send Order button and you will be redirected to your Order Confirmation page. You may print the receipt for your records.

If you provide us your email address during checkout, an Order Confirmation will be emailed to you within 24 hours.

For international orders, our online ordering system currently accepts orders from the following countries: Australia, Canada, and United Kingdom. For countries not mentioned, please feel free to contact us via email to inquire about shipping availability.

Ordering By Phone

Call 1-888-871-8211 to place your order by phone between 2 p.m. to 5 p.m. MST, Monday through Friday. During holiday season, we will not accept phone orders from November 1st through December 31st. When ordering by phone, please provide the following information:

  •   Full Name
  •   Shipping & Billing Information
  •   Phone Number
  •   Email Address
  •   Item Number/Title & Quantity
  •   Shipping Method
  •   Payment Method

After you place the order by phone, an Order Confirmation email will be sent to you.

Purchase Orders

We are glad to accept Purchase Orders from schools and government agencies within the U.S. Due to busy Halloween season, we will not accept Purchase Orders from September 15th through October 31st. Minimum order amount of $50 (before shipping & taxes) is required for each Purchase Order. If the order amount is less than $50, please place the order online and use a credit card or PayPal to pay for your order during checkout.

To place an order using a Purchase Order, please email the Purchase Order to billing@seasonstrading.com and the following must be included on your school’s or government agency’s official Purchase Order form:

  • Purchase Order Number (PO #) & Date
  • Billing, Shipping, & Contact Information
  • Item Number & Title, Quantity, Unit Price
  • Shipping Method
  • Order Amounts (subtotal, shipping cost, tax, total)
  • Authorized Signature & Date
  • Special Request Comment (if any)

Order verification & processing time usually takes 1-2 business days after we receive your Purchase Order via email. A shipment confirmation will be emailed to you after your order has shipped. An invoice will be emailed to you separately upon shipment of your order. Payment terms are Net 30 Days from date of invoice.

Sales Tax

We are required to collect sales tax on orders ship to Arizona, Georgia, Kansas, Kentucky, Maryland, Michigan, Minnesota, North Carolina, Nebraska, New Jersey, Nevada, Wisconsin, and West Virginia. Tax exempt customers must email a copy of their tax exempt form to us at billing@seasonstrading.com. After we receive the tax exempt form and verify exemption information, we will refund the sales tax.

Coming Soon or Out of Stock Items

“Coming Soon” or “Out of Stock” items are currently unavailable for shipment. To find out when an item will be in stock, please feel free to contact us.

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PAYMENT METHODS


We accept the following forms of payment:

  •   Visa
  •   Mastercard
  •   American Express
  •   Discover
  •   PayPal
  •   School or Government Agency Purchase Orders

We do not accept cash, checks, money orders, cashier’s checks, CODs, and international Purchase Orders.

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CANCEL OR MODIFY ORDER


If you wish to modify or cancel your order, please contact us immediately and we will try our best to accommodate your request. Please note that if your order has been processed, we won’t be able to modify or cancel it.

On rare occasion, an item may become out of stock after you place the order. If we can’t fulfill your entire order, we will immediately notify you via email about the cancelled item(s) and ship out any remaining item(s) in your order.

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